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How to pay your Electricity bill with M-Pesa or Airtel Money
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How to pay your Electricity bill with M-Pesa or Airtel Money

 

Paying your Electricity Bill with M-Pesa (Safaricom)

1. Select “Pay Bill” from the M-Pesa menu.
2. Enter the Kenya Power business number 888 888 for post paid meters and 888 880 for prepaid meters
3. Enter your full Kenya Power account number e.g. 123456-01.
4. Enter the amount you wish to pay which should be between KShs. 100 and  KShs.35,000.
5. Enter your M-Pesa PIN.

6. Confirm that all details are correct.

7. You will receive a confirmation of the transaction via SMS.


Kenya Power Customer Care: 0722 207 998 / 020 320 1000

   How to Pay electricity bill (KPLC) using Airtel Money:

·                From the Airtel Money Menu, Choose Money and press OK

·                Enter Kenya Power under the Nickname field

·                Enter the full amount you intent to pay (your Airtel Money account must have in excess of the payment amount plus transaction costs)

·                Then input your Airtel Money Password

·                On the Reference field, enter your full KPLC account number such as 32444-03.

·                You will receive a confirmation text message for the transaction.

 

Please note that it takes 48 hours for Kenya Power to update your account.

 

 

Checking Electricity (KPLC) Bill Using Mobile Phone

·        Create a text Message with only the first part of your KPLC Account number e.g. 123456

·        Send the text message to 95551

·        You will receive your KPLC bill balance message

 

Checking Electricity Bill (KPLC) by Email

Kenya Power post paid customers can now check their monthly bill by simply sending an email to bill {@} kplc.co.ke.

1. Open a new e-mail message.
2. Type the first part of your account number in the subject field. For example, if your account number is 998877-01, just type 998877.
3. Email the blank message to bill @kplc.co.ke

Cash Payment
As a rule, all cash payments should be made at Kenya Power's authorised pay points which are located within official premises and the paying counters clearly marked CASHIER.

  
Postal Corporation of Kenya

You can also pay your bill in any of the over 200 post offices countrywide.

 

Uchumi Supermarkets

Selected Uchumi supermarkets are additional alternative paying points. They include:

  • Uchumi Capital Centre
  • Lang’ata Hypermarket
  • Ngong Hypermarket
  • Uchumi Meru

 ATM Payments

If you have an account with Co-operative Bank, Postbank or Standard Chartered Bank, you may also pay your bill through any of these banks’ Automatic Teller Machines (ATMs).

 

Banks where You can Pay Your Electricity Bill

You may also pay your electricity bill by cash through appointed Co-operative Bank branches in Nairobi. Additionally, you can pay your electricity bill at any branch of the following banks countrywide.

  • National Bank of Kenya (at no extra cost)
  • Postbank (at no extra cost)
  • Barclays Bank of Kenya
  • Co-operative Bank
  • Standard Chartered
  • Postal Corporation of Kenya (at no extra cost)

  

Cheque Payments
Cheques may be deposited in designated boxes in pay centres and at specific business premises appointed by Kenya Power to serve as drop-off points.

 

How to Pay Electricity Bill through M-Banking

If you are a Co-operative Bank customer, your mobile phone is now an electricity bill payment point. To use the service, one must be registered with the bank for M-Banking service and also one must have registered their Kenya Power account number with the bank.

 

Kenya Power Customer Care: 0722 207 998 / 020 320 1000

 

NOTE: Information provided here is only meant to inform and may change without notice. We neither work for Kenya Power nor Safaricom and therefore you should contact them for any clarification. The owners of this website therefore make no warranties either expressed or implied and will bear no liability whatsoever for loss or any other consequential damages arising from the use of the information provided herein.

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